Shipping Policy

15 Days Shipping Policy

At Soulspire, we are committed to delivering your orders in a timely and efficient manner. Our shipping policy is designed to provide transparency and clarity regarding the delivery process.

1. Processing Time

1.1 Order Processing: Once your order is placed, please allow few business days for processing before shipment. During peak seasons or promotional periods, processing times may be slightly longer.

2. Shipping Methods

2.1 Shipping Options: We offer several shipping options to accommodate your needs, including standard and expedited shipping. The available shipping methods and associated costs will be displayed at checkout.

2.2 Carrier Partners: We partner with reputable shipping carriers to ensure reliable and timely delivery of your orders. The carrier used for your shipment will depend on your location and the selected shipping method.

3. Estimated Delivery Time

3.1 Standard Shipping: The estimated delivery time for standard shipping is approximately few business days from the date of shipment. Please note that delivery times may vary depending on your location and any unforeseen delays with the carrier.

3.2 Expedited Shipping: If you choose expedited shipping, your order will be delivered within few business days from the date of shipment, barring any unexpected delays.

4. Order Tracking

4.1 Tracking Information: Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can use this tracking number to monitor the status of your shipment and estimated delivery date.

4.2 Tracking Updates: Please note that tracking information may take up to 24-48 hours to be updated in the carrier's system after shipment. If you have any concerns about the status of your delivery, feel free to contact our customer support team for assistance.

5. Delivery Delays

5.1 Unforeseen Circumstances: While we strive to meet our estimated delivery times, unforeseen circumstances such as extreme weather conditions or logistical issues with the carrier may occasionally cause delays. We appreciate your patience and understanding in such situations.

5.2 Communication: If your order is experiencing a significant delay, we will notify you via email or phone as soon as possible to provide updates on the status of your shipment and any revised delivery estimates.

6. Contact Us

If you have any questions or concerns about our shipping policy or the status of your order, please don't hesitate to contact our customer support team at [contact email/phone number]. We are here to assist you and ensure a smooth shopping experience.

This shipping policy is effective as of Current Date and may be subject to updates or revisions. Please refer to this policy periodically for any changes.